Frequently Asked Questions
Here we answer your most frequently asked questions about our products and services, and in particular our online web service for Independent schools - Plus! for schools
(click on any question below to reveal the answer)
Frequently asked questions about Plus! for Site and more...
The short answer to this question is No.
Plus! for Site operates entirely online, so this means that you are not tied to using a particular computer - you can work at a time and place convenient to you, at work or at home - and you always have access to the most up to date data. The system will work with virtually any internet connection speed, but broadband certainly improves the user experience if you have a lot of information to process.
This is a simple question, but there are many aspects to defining 'secure', such as where are the computers physically located and who is guarding access to them, what steps are taken to safeguard and backup data, who controls when and by whom that data can be accessed, as well as perhaps the more obvious concerns about computer hackers.
At Schoolbacs we take the safeguarding of your data extremely seriously and have designed applications like Plus! for Site to the highest standards. We continue to monitor best practice in this area and respond to changes in potential threats on a continuous basis.
Refer to other FAQs for more specific answers.
The Software market is experiencing a major evolution. The on-site delivery models (where you insert a CD in the computer and pray) are becoming things of yesterday as they are being replaced by Software as a Service, SaaS solutions. SaaS solutions are delivered on-demand via website connections as fully managed services.
Many major companies are moving in this direction, including Microsoft, SAP and pioneers like Salesforce.com because freeing users from installation and maintenance headaches makes it easier for customers to use their products. SaaS appeared high on many analysts' top 10 trends lists for 2006 and beyond with Gartner predicting that by 2010 30% of new software will be delivered via the SaaS model. "The SaaS market reached $4.2 billion in 2004 and will grow at an annual compound rate of 21% until it reaches $10.7 billion in 2009" according to IDC research.
SaaS is so appealing due to the flexibility it gives customers and the ability to access business functions remotely with usage based pricing rather than a large up front capital outlay plus the associated risk. It is initially most prevalent in HR and payroll, CRM and Financial Markets.
Schoolbacs are one of the leading exponents of this way of working in the education sector.